How To Create A Customer Service Guide For Your Business
Company manuals and guidelines are not on the agenda when you’re starting a business – because usually it’s just you who works for the bus...Read More
Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts
Best Shipping Practices for Ecommerce Websites
I think that shipping is one of the most difficult aspects of running an ecommerce site. In my experience and observations of other sites, ...Read More
Treat Your Customers Well, Your Repeat Customers Better
An example of really bad customer service… I had to purchase some hard drives for a server few months ago. Due to the nature of the setup, ...Read More
5 Steps to a A Proper Contact Form!
I’m not sure if there is an authoritative guide on a website’s contact form, so here’s my take on the picture. A contact form is a seemingly...Read More
What Not To Do When Times Get Tough
When you look at businesses that are struggling, you generally see two reaction in attempt to get out of the slump. The first reaction which...Read More
Customer Service and Response Time for Websites
How many times have you emailed a website that you were planning on making a purchase from but didn’t receive a timely response? Occasionall...Read More
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